Responsible Gaming
Our Commitment
At Lucky Maple Lotto, we are dedicated to fostering a safe and enjoyable gaming environment for all our players. We believe gaming should be a fun and exciting form of entertainment, and we are here to help you keep control of your gaming experience.
Age Restrictions
To participate in our services, you must be 19 years or older and a resident of Ontario, British Columbia, or Alberta. We take age verification seriously and implement strict measures to prevent underage gambling.
Warning Signs
Gaming can become problematic if you notice any of the following signs:
- Spending more time or money than you can afford
- Chasing losses or gambling to recover lost money
- Neglecting work, family, or personal responsibilities
- Borrowing money or selling possessions to gamble
- Feeling guilty, anxious, or ashamed about gambling
- Having conflicts with friends or family members over gambling
Self-Management Tools
We offer several tools to help you manage your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits
- Time Reminders: Receive alerts about the length of your gaming sessions
- Self-Assessment Tools: Evaluate your gaming behavior and habits
- Reality Checks: Get regular reminders of time and money spent
- Cool-Off Periods: Take a break from gaming for anywhere from 24 hours to 6 weeks
- Self-Exclusion: Temporarily exclude yourself from our platform for 6 months to 5 years
Getting Help
If you or someone you know is experiencing gambling issues, support is available:
- ConnexOntario: 1-866-531-2600 (Ontario)
- Alberta Health Services: 1-866-332-2322 (Alberta)
- BC Responsible & Problem Gambling Program: 1-888-795-6111 (British Columbia)
- GameSense: www.gamesense.ca
- Gamblers Anonymous: www.gamblersanonymous.org
Resources
For more information on responsible gaming and available support services, visit:
- BeGambleAware.org
- National Council on Problem Gambling
Remember: Gaming should be a fun and enjoyable activity. If it's no longer enjoyable, we're here to help. Please reach out to our support team or explore the resources above.